Customer comes in after demoing a particular bike Wants one and is ready to throw down the cash.
Asks me if I'll price match another shop. Make some calls...can't/ won't match.
Shop owner gets involved. Starting to meet at the midpoint that leaves us all somewhat satisfied.
Yadda yadda...customer says, while looking at myself and the shop owner;
"It doesn't really matter to me or not [if you guys are around in a year to handle a warranty]."
Nice.
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